Ringback tones do not play, still just ringing iPhone 4

[Chaun2012]

I've read through the different questions and nobody seems to get the question answered.  I subscribe to the ringback tone feature and purchased 3 ringback tones through the media store to put in a jukebox.  I put the jukebox to the default field but when I call my phone number, all hear is ringing. I've had ringback tones on different phones and had no problems.  Is this an iPhone issue? It shouldn't be this difficult.

[gina7239]

You have to go under your Vzw account and that's where you would find how to fix it since it is online only to buy them or change them. Are you still paying .99 for the service? If you aren't then that's why you don't hear them. I thought hey lasted a certain amount of time.