Screen Is Blank

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My phone will not turn on. I have held the on/off button down for 10 seconds.

I have it plugged in to the charger. It is less than a week old. Suggestions?

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Call *611 and get replacement or go to apple store seems like the battery is dead.

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Try holding down the power and the home button at the same time

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Thank you

Sandy

Sent from my iPhone

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No problem

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Same thing happened to mine and the power/home screen button tricked worked!! Thanks!!!

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