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Correct Answer!
Screen Is Blank
Sandra54
Member
‎05-30-2012 04:48 PM

My phone will not turn on.  I have held the on/off button down for 10 seconds. 

I have it plugged in to the charger. It is less than a week old.  Suggestions?

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Correct Answer!
Re: Screen Is Blank
gina7239
Sr. Member
‎05-31-2012 10:46 AM

Call *611 and get replacement or go to apple store seems like the battery is dead.

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Re: Screen Is Blank
soupcannon
Sr. Member
‎05-31-2012 01:44 PM

Try holding down the power and the home button at the same time

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Re: Screen Is Blank
Sandra54
Member
‎05-31-2012 02:10 PM

Thank you

Sandy

Sent from my iPhone

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Correct Answer!
Re: Screen Is Blank
soupcannon
Sr. Member
‎05-31-2012 02:12 PM

No problem

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Re: Screen Is Blank
sledgehammer62
Member
‎06-12-2012 02:57 PM

Same thing happened to mine and the power/home screen button tricked worked!! Thanks!!!

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