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Screen Is Blank
Sandra54
Member

My phone will not turn on.  I have held the on/off button down for 10 seconds. 

I have it plugged in to the charger. It is less than a week old.  Suggestions?

Labels (1)
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Re: Screen Is Blank
gina7239
Sr. Member

Call *611 and get replacement or go to apple store seems like the battery is dead.

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Re: Screen Is Blank
soupcannon
Sr. Member

Try holding down the power and the home button at the same time

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Re: Screen Is Blank
Sandra54
Member

Thank you

Sandy

Sent from my iPhone

Re: Screen Is Blank
soupcannon
Sr. Member

No problem

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Re: Screen Is Blank
sledgehammer62

Same thing happened to mine and the power/home screen button tricked worked!! Thanks!!!