Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Sending and receiving pictures
schwarjm
Member

My husband and I recently got iphone 4's, we are unable to send pictures unless we are off of wifi and have our 3g cellular data turned on. We have both also not received any pictures that multiple people have sent us. Is this a problem that other verizon customers are having? You should be able to send/receive pictures regardless of wifi or cellular data. Any suggestions?

Labels (1)
Tags (3)
0 Likes
Sending and receiving pictures
Ann154
Expert
Expert

No, the phone is functioning as designed.  MMS (picture messages) can only be sent via the Verizon Wireless cellular network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Sending and receiving pictures
schwarjm
Member

So can you only receive mms on the network as well?

0 Likes
Re: Sending and receiving pictures
Ann154
Expert
Expert

That is correct. The attachments only download over the Verizon Wireless network and not on WiFi.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Sending and receiving pictures
gina7239
Sr. Member

I have done wifi for picture iMessage but if there not both iPhones that would not be applicable. Text messages use Verizon voice connection so being on wifi shouldn't affect it unless your on the phone.

0 Likes
Re: Sending and receiving pictures
gina7239
Sr. Member

Do you have mms on?

0 Likes
Re: Sending and receiving pictures
schwarjm
Member

Yes I have mms on. I can send/ receive to my mothers iphone over wifi but when I send to other people who have iPhones over wifi it fails and I also never receive there pictures. Doesn't make sense to me.....

0 Likes
Re: Sending and receiving pictures
Ann154
Expert
Expert

The other people might have iMessage turned off

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes