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Setting my ringback tone back to the original factory ringback tone
mekrall
Member

I've tried searching in my account how to change my ringback tone back to the original ringback tone, but I cannot find how to do this.  My account doesn't even show me what song I currently have set as my ringback tone.  I just want the original ringback tone from the factory settings.  Does anyone know how to do this?  Step by step instructions please.  Thanks!

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Re: Setting my ringback tone back to the original factory ringback tone
ChaunceyM_VZW
Novice

Hello mekrall,

I can help you with your request! Click the link below to view an interactive video providing you with instructions for changing your Ringback Tone... http://http://bit.ly/xvriyx . I'm confident that this will help you resolve this issue.

Thanks,

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

View solution in original post

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Re: Setting my ringback tone back to the original factory ringback tone
Docgrant
Member

Hi mekrall.  Depends if its for the "General" ringtone for all calls (or "Default" tone) or a custom ringtone for an individual Contact.

For "General" ringtones go to "Settings" on your Device then "Sounds" then "Ringtone" and under that a checkmark will indicate your current ringtone.  You can then choose from the list what you want for your new/original ringtone.  To hear samples of the ringtones touch the choice and it will play.  Touch it again to stop.  A checkmark will appear next to your newly selected choice.

If its to change a "custom" ringtone for an individual contact(s), open your "Contacts" app, go to the contact(s) you want to change and, after opening the contact(s) select "ringtone" for that contact and change to what you want it to be, then click "Save" in the top-right corner of the screen.

Hope this helps

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Re: Setting my ringback tone back to the original factory ringback tone
mekrall
Member

I know how to change my ringtone, the issue I'm having is changing my

RingBack tone back to the original factory tone.

Thanks

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Re: Setting my ringback tone back to the original factory ringback tone
Ann154
MVP MVP
MVP

Remove the Ringback feature from your account?

Sign in to your MyVerizon account and change your features (which includes the Ringback options).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Setting my ringback tone back to the original factory ringback tone
ChaunceyM_VZW
Novice

Hello mekrall,

I can help you with your request! Click the link below to view an interactive video providing you with instructions for changing your Ringback Tone... http://http://bit.ly/xvriyx . I'm confident that this will help you resolve this issue.

Thanks,

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

View solution in original post

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Re: Setting my ringback tone back to the original factory ringback tone
yourdardar
Member

Link to "video" doesn't work... I don't want the standard classical music all I want people who call me to hear is a ringing sound. There is no option in the media manager under ringback tones to simply have NO song and just a standard ringing. Please help.

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Re: Setting my ringback tone back to the original factory ringback tone
kaebfly
Leader

In your case, are you not wanting to use ringback tones at all? If not, then remove the feature from your account and that will automatically revert to the standard ringing. You might also try contacting VZW directly or going to your local VZW store so you can get hands on help.

Re: Setting my ringback tone back to the original factory ringback tone
oldgeekdad
Member

Link to "video" doesn't work..

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