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darcey99 wrote:I'm furious. I just got off the phone with Verizon.
After seeing everyone talk about the ship date being changed to the 21st, I got on to check my status and it said below:
We have experienced technical difficulty while processing your order.
My order number is under 4800.
So I called them and all she said was that the shipment date has been changed for all 16/32 gb's to 10/21.
The verizon rep said I could get it in the store on 10/14. What the heck....did I get up at 2:50 am for nothing?
Also, how come I wasn't notified. This is ridiculous.
I would try and contact vzw again to see if you got a 2nd opinon. I ordered at 3:00am and my "expected ship date is 10/14" and my order number is in the millions.
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darcey99 wrote:I'm furious. I just got off the phone with Verizon.
After seeing everyone talk about the ship date being changed to the 21st, I got on to check my status and it said below:
We have experienced technical difficulty while processing your order.
My order number is under 4800.
So I called them and all she said was that the shipment date has been changed for all 16/32 gb's to 10/21.
The verizon rep said I could get it in the store on 10/14. What the heck....did I get up at 2:50 am for nothing?
Also, how come I wasn't notified. This is ridiculous.
I would try and contact vzw again to see if you got a 2nd opinon. I ordered at 3:00am and my "expected ship date is 10/14" and my order number is in the millions.
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Thanks. That worked. So, they ask for the order number but you have to use the confirmation number. They need to get this straight.
So, the confirmation number worked and it says expected ship date 10/14. But, the verizon rep still told me 10/21. She is probably not the brightest and "Hopeuflly" didn't know what she was talking about.
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I think the reps just don't have access to any of the information we want to know, and a lot of times just guess in order to provide an answer.
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Boxer1 wrote:
darcey99 wrote:
My order number is under 4800.
I would try and contact vzw again to see if you got a 2nd opinon. I ordered at 3:00am and my "expected ship date is 10/14" and my order number is in the millions.
Once again, your order number does not signify what place you were in line when you ordered your phone. Each of those numbers mean something, such as warehouse and region and things of that nature. The very first person that ordered the phone could have gotten 8254 for his/her order number.
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Apple stated that the pre-orders for the Iphone5 will start on the 14th, and that the phone will not be released until the 21st. If you check Apple's site now the delivery date is set to October.
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