If you have not received a confirmation email I would call CS or visit the store that the order was placed and check in the status. As far as when you can expect it (assuming that all is well with the order) it depends on the availability. If nothing occurs to push the date back then you may get your device before the "ship by date" or after...just depends on when it's shipped. There is a list that some VZW reps have posted on other threads that give people that ordered on certain dates a timeframe to expect shipping of their device, but the dates might not be guaranteed. I know this isn't a clear cut answer...truth is there really isn't a clear answer.