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Siri - won't make calls, texts
donk713
Member

I have trouble with Siri lately - when I ask her to "call john" or "text john" she responds " I am not permitted to do that for you". Don't know where this came from or what to do about it. She will still look up things - gas stations, stores, web info, but call and texts are a no go. Anyone know how to resolve this issue?

Thank you! dk

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Re: Siri - won't make calls, texts
vzw_customer_support
Customer Support

Great question!
If you have update to the NEW iOS6 and the FaceTime feature is switched "OFF" Siri will NOT make external calls and will say " I'm not permitted to do that" So all you have to do is switch the FaceTime feature "ON" and leave it like that for you to be able to give a voice command to it perform the task of making calls.


GoTo: Settings > General > Restrictions > Flip FaceTime to “ON/OFF


I'm sure this will help!

Tamara H.
Follow us on Twitter @VZWSupport

Re: Siri - won't make calls, texts
donk713
Member

Sometimes the last thing we look for is what is right in front of us. Thank you for your assistance with this - problem solved. dk

Cheers!

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