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Sound issues with iPhone.....
DANNIMACK86
Member

My phone rings but makes no sound when text msgs come through. I have checked all sound settings. It does not play video sound or music without headphones. What can be done to resolve this issue?

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Re: Sound issues with iPhone.....
vzw_customer_support
Customer Support

Hi Dann,
I would like to offer a suggestion to help you with not getting any sound when when receiving text messages. If the "Do Not Disturb" is turned on, it disables all alerts when the phone is locked.  Please turn this function off. Observe if the sound comes on when receiving a text message. Here's a link giving more information http://bit.ly/TK3YtC!

Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport

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