I had the iphone 4 and i loved it. when it was iving me problems sending and recieving text messages tech support swtiched out my beautiful white iphone 4 for a black iphone 4s. why would they send me a black iphone when i paid for a white iphone. I was a little disappointed in the black iphone. i bought a white ipad so they would match and now I'm just an iphone carrier.. not a proud iphone carrier. I wish they would have made it right and sent me a white iphone 4s and not have changed my color. now i have cased that i cant use because they look diferent to me. 😞
If they don't have what you had they can upgrade you to the next comparable phone which would be the iPhone 4s and maybe they didn't have white. It seems not possible since vzw only sends from one place and I just got a white iPhone 4s 16 gig though.
I would call if that's important to you.