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Texting problems
kristielk
Member

I did the latest upgrade.  Ever sine then my tone is not going off showing I have a new text.   Is this a glitch?

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Re: Texting problems
vzw_customer_support
Customer Support

I regret that you're not getting text alerts, kristielk! We don't want you to miss a thing, so let's get you a resolution. If there's no sound, do you get any sort of alert (such as an icon on the Message shortcut)? Do you get other audio alerts, such as with incoming calls or emails? Has your device been damaged in any way?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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