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Texting with non-iphone users

My Phone isnt sending or receiving texts to non-apple phones. My Bill is current, I can send and receive messages with iphone users and there are no issues with phone calls, regardless of phone type. Totally confused....

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Re: Texting with non-iphone users
Customer Support
Let us help to end some confusion, cassy_rn. Did you recently change phones or complete an update on your phone? Is there an error when you try to send messages?  Have you already powered the phone off/on? This is also a great help.  TamaraH_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!