The caller ID on my phone doesn't work.
emrphy
Newbie

The caller ID on my phone doesn't work. It displays "Unknown" for every incoming call. What should I do?

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Re: The caller ID on my phone doesn't work.
vzw_customer_support
Customer Service Rep

emrphy, This will require a little work to figure out what's going on. But no worries, I'm here to help. Which device do you own? Which zip code are you in? Has the caller ID ever worked?

VanetrisC_VZW

Follow us on twitter @vzwsupport

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Re: The caller ID on my phone doesn't work.
emrphy
Newbie

I purchased it used from eBay. The caller ID hasn't worked any time since I've had it. It's an iPhone 4S, and my zip code is 53189.

Thanks for any help!

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Re: The caller ID on my phone doesn't work.
Snn5
Legend

Is it a Verizon branded 4S?

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Re: The caller ID on my phone doesn't work.
emrphy
Newbie

Yes, it is.

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Re: The caller ID on my phone doesn't work.
Snn5
Legend

Even though it was a Verizon phone I wonder what the seller did to the phone prior to selling other than unlocking it.  I have never dealt with the "re-locking" procedure.

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Re: The caller ID on my phone doesn't work.
photosteve13
Enthusiast - Level 1

I have a droid x, and about a week ago all ID of incoming calls stopped, even though they were in my contacts.  Just doesnt make sense.  I blame the caller name id, that i cannot remove from my phone.

Thanks Verizon!

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