Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
The caller ID on my phone doesn't work.
emrphy
Member

The caller ID on my phone doesn't work. It displays "Unknown" for every incoming call. What should I do?

Labels (1)
0 Likes
Re: The caller ID on my phone doesn't work.
vzw_customer_support
Customer Support

emrphy, This will require a little work to figure out what's going on. But no worries, I'm here to help. Which device do you own? Which zip code are you in? Has the caller ID ever worked?

VanetrisC_VZW

Follow us on twitter @vzwsupport

0 Likes
Re: The caller ID on my phone doesn't work.
emrphy
Member

I purchased it used from eBay. The caller ID hasn't worked any time since I've had it. It's an iPhone 4S, and my zip code is 53189.

Thanks for any help!

0 Likes
Re: The caller ID on my phone doesn't work.
Snn5
Sr. Leader

Is it a Verizon branded 4S?

0 Likes
Re: The caller ID on my phone doesn't work.
emrphy
Member

Yes, it is.

0 Likes
Re: The caller ID on my phone doesn't work.
Snn5
Sr. Leader

Even though it was a Verizon phone I wonder what the seller did to the phone prior to selling other than unlocking it.  I have never dealt with the "re-locking" procedure.

0 Likes
Re: The caller ID on my phone doesn't work.
photosteve13
Member

I have a droid x, and about a week ago all ID of incoming calls stopped, even though they were in my contacts.  Just doesnt make sense.  I blame the caller name id, that i cannot remove from my phone.

Thanks Verizon!

0 Likes