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The screen wont unlock and then it went black
bsp123
Member

The screen wouldnt unlock ,then it went black,and its still talking.

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Re: The screen wont unlock and then it went black
vzw_customer_support
Customer Support

Hello bsp123. That certainly sounds odd with your 4s. This definitely shouldn't be happening. Have you tried performing a soft reset by holding down both the power and home keys, simultaneously for about 10-15 seconds? This can help clear this issue up! Keep us posted!

NicandroN_VZW

Follow us on twitter @VZWSupport

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