I could use some help. I have an Iphone 4S that I use for work. I am pretty tech savvy and this has me stumped. I have the ability through my work phone to simultaneously ring my Iphone. Basically my work phone and my Iphone ring together. I set this up in my work phone setting which is not Verizon or Apple related. When I don't pick the call up the caller is sent to my work voice mail. When I answer my Iphone I can take the call there. When I answer my work phone I take the call at work. This arrangement worked fine until yesterday and it has worked for as long as I have owned the phone.
Starting yesterday, when my simultaneous ring at work is set to ring my Iphone as well, my callers are going straight to my Verizon voice mail. The work phone rings once and then immediatly sends the caller to my Verizon/Iphone voice mailbox. My Iphone does not ring at all. All other calls to my Iphone ring normally except for those that are to simultaneously ring from my work. Basically my Verizon mailbox is picking up the call without the Iphone ringing at all. As I said, in the past, if I did not answer my work phone or Iphone then the caller would be sent to my work voice mail.
I borrowed an Iphone from a work mate who also has Verizon and tried the simultaneous ring with their phone and everything works normally so the issue seems to be with my Iphone or my Verizon account. I've tried hard reboots of the phone to no avail. I even tried *228 to re-register the phone on the network.
Here's another way to look at it...
When simul ring was on at work -- both work and iphone ring -- if neither answer then callers go to work voice mail
When simul ring is on at work -- work rings for a second before callers are immediatly sent to my Verizon/Iphone voice mail -- the Iphone does not ring at all
Any ideas for me?