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UK text problem.
none43
Member

I live in Califrornia and have an iPhone 4s with text package.  This morning I received a text from a friend in the UK.   Tried to text back 8 times but got a failed message.  Have texted with the UK prior to this without problems.  Is it sun spots, or what?

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Re: UK text problem.
vzw_customer_support
Customer Support

Hi none43,

Sorry about the delay with our response. Let's get this issue resolved for you. When sending a text message to the U.K. please maker sure you enter 011-44 and the mobile number. Is the other end user using an iPhone also? If so, please turn off the iMessage by going to Settings> Messages> iMessage and then try sending a text message.

Note: When turning off iMessage you will be charged normal international text messaging rate. http://bit.ly/PBwUl5.

If you are still having issues with the text messages, please let us know so we can further assist you. Thanks.

NidiaA_VZW

Please follow us on Twitter @vzwsupport

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