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UK text problem.

I live in Califrornia and have an iPhone 4s with text package.  This morning I received a text from a friend in the UK.   Tried to text back 8 times but got a failed message.  Have texted with the UK prior to this without problems.  Is it sun spots, or what?

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Re: UK text problem.
Customer Support

Hi none43,

Sorry about the delay with our response. Let's get this issue resolved for you. When sending a text message to the U.K. please maker sure you enter 011-44 and the mobile number. Is the other end user using an iPhone also? If so, please turn off the iMessage by going to Settings> Messages> iMessage and then try sending a text message.

Note: When turning off iMessage you will be charged normal international text messaging rate.

If you are still having issues with the text messages, please let us know so we can further assist you. Thanks.


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