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Unlock Verizon 4s after upgrading to iPhone 5
xcyxoux
Member

Hello!

I've purchased Verizon 4s on eBay, the phone was under Verizon contract but seller upgraded 4s to 5 and transferred the service to his new iphone 5.

But when I check 4s IMEI on imei.info it says that 4s is still locked.

Can you unlock such device?

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Re: Unlock Verizon 4s after upgrading to iPhone 5
Ann154
Expert
Expert

The seller should have unlocked the phone before removing it from an active account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unlock Verizon 4s after upgrading to iPhone 5
xcyxoux
Member

Thank you for your answer!

But if the seller already removed 4s from an active account? Are there any ways to unlock the device by IMEI for example?

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Re: Unlock Verizon 4s after upgrading to iPhone 5
Ann154
Expert
Expert

You have to be an active customer with an active account. You activate the phone on your line and meet the other qualifications Verizon Wireless has set in place before requesting the SIM unlock.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Unlock Verizon 4s after upgrading to iPhone 5
vzw_customer_support
Customer Support

Hello xcyxoux

I would be happy to help! Let's look into this with you. Are you a current Verizon wireless customer? Please follow me and send me a private message with the Device MEID. The MEID can be found under Settings> General> About.

Sincerely

JoeL_VZW

Please follow us on twitter @vzwsupport


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