- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hello . I buy in Hongkong a Iphone 4s teroretiaclly Free, ...i use this phone 2 months in spain ...and now with actualitation of IOS 6.1...i cant conected to the telephone net.
I call Iphone service and they explain me that is not a free movil, this a is a movil from IMEI from Verizone...
is it posible to get some code for unlook this movil ??
thanks for your suport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello pedrobravo,
Thank you for your inquiry today. I hope you are having a great time in Hong Kong. I understand the importance of unlocking your device. Unfortunately, VZW only unlocks devices for current customers. In order to have your device unlocked, your device needs to be active on a VZW account with a corresponding plan. I do not want to assume that you are not a customer. If you are a VZW customer, please contact our Global Support Team at 908-559-4899 for further assistance, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT