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Using Mobile Hot spot feature
G-Flash
Member

I just updated my plan to add more data and unlimited texting and see that it includes the mobile hotspot feature.  I have never used this feature before.  I have an Iphone 4.  Do I need to buy a separate device if I want to use it?  Can I connect my laptop to the the feature somehow? 

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Re: Using Mobile Hot spot feature
vzw_customer_support
Customer Support

Hi G-Flash,

Congrats on your new plan! The mobile hotspot feature is awesome! You do not need any additional equipment to use it.  Here is a link to using your iPhone 4 hotspot.http://vz.to/1gfdCP7

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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Re: Using Mobile Hot spot feature
vzw_customer_support
Customer Support

Hi G-Flash,

Congrats on your new plan! The mobile hotspot feature is awesome! You do not need any additional equipment to use it.  Here is a link to using your iPhone 4 hotspot.http://vz.to/1gfdCP7

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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Re: Using Mobile Hot spot feature
G-Flash
Member

Thanks for the information but it didn't work. When I get to the point of joining my network at Mark's iPhone the network is not there. Is there a step before that to activate it?

Mark

Sent from my iPhone

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Re: Using Mobile Hot spot feature
vzw_customer_support
Customer Support

     Thanks for the follow up reply G-Flash. I'm confident that together we can get this service working for you. May I have you send me your full name and mobile number via private message so I can check your account provisioning? Once we have done so, we will retry to activate the feature.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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