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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon Cloud
MamaHiestand1
Member

I downloaded the Verizon Cloud app and registered and it worked for a few days ... said it was downloading my pics and contacts ... Now when I try to open the app it says I don't have an account after entering my sign in info? !! ?

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Re: Verizon Cloud
vzw_customer_support
Customer Support

@MamaHiestand1


It’s important to me that you’re able to successfully sync your contacts and media using the Verizon Cloud application on your Apple iPhone 4S device. I’m happy to assist.


Are you connected to WiFi when trying to access the Verizon Cloud application? If so, disable WiFi and let me know if you get the same error message? Are you able to browse the internet with WiFi off?


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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