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Verizon Network Issues

I recently had my iPhone replaced at an Apple store.  The replacement worked fine until a week ago when I suddenly stopped getting decent reception.  Getting 3g is a rarity, and most of the time the phone just searches for a network, draining the battery; if I do get a signal it's usually 1 or 2 bars on the 1x network.    I've dialed *228 several times, restored as a new iPhone, and reset the network settings, but nothing seems to work. 

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Re: Verizon Network Issues
Customer Support

We want to get your phone to work as it should nets_awesome! Lets see what we can do to figure it out! What is your zip code? Is anyone else experiencing the issue? How do voice calls and text messages work?

I am looking forward to your reply so that I can better assist.

Thank you,

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