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Verizon Transefer App stuck at Wifi Setting

Trying to use app to transfer data to Iphone 8.  App stuck at "conect to WiFi" It is conected to wifi.


Re: Verizon Transefer App stuck at Wifi Setting
Customer Support

Being able to transfer data from your previous device to your current one is very important. We've noted that you're using an app to transfer data to your iPhone 8 and that the app is stuck at "Connect to Wi-Fi." We've also noted your reference to your device already being connected to Wi-Fi. I apologize for your inconvenience and we'll do everything we can to assist you in resolving this matter. Are you transferring data from iPhone to iPhone or from Android device to iPhone? That information is important and we want to ensure that we're on the right path to assist you. We also provide a variety or resources to help with the Content Transfer process at Please let our team know if these resources help you. - RobertC_VZW


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