Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
What does reset do?
kenw100
Member

Does reset clear absolutely everything out of the phone? For example, will it wipe away all my contacts and pictures?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: What does reset do?
kenw100
Member

Thanks for your help!

View solution in original post

0 Likes
What does reset do?
bnan910
Member

Depends on what you mean by "reset". A soft reset, essentially powering down the device and turning it back on, doesn't mess with your contacts or pictures. A hard reset has the possibility of wiping your contacts and pictures, and a factory reset returns the device back to the settings it originally had at purchase.

0 Likes
Re: What does reset do?
kenw100
Member

I used to have a Blackberry Storm. I was looking for the equivalent of taking out the battery. This is from the iPhone 4s user manual:

Reset iPhone:

Press and hold both the On/Off button and the Home button for at least ten seconds, until the Apple logo appears.

.

Is like  removing and replacing  the battery?

0 Likes
Re: What does reset do?
vzw_customer_support
Customer Support

Hi Kenw100

Yes, holding down the home and power key would soft reset the iPhone. This would stop any application that was running in the background. You would not lose any pictures or contacts by performing this soft reset.

Thank you
JoeL_VZW

Please follow us on twitter @vzwsupport

0 Likes
Re: What does reset do?
kenw100
Member

When I did that, the open applications did not close when the phone came back up. I did this several times, trying different things, and it didn't change. Just to clarify, I got to the open applications by pressing the home key twice.

0 Likes
Re: What does reset do?
soupcannon
Sr. Member

If you are trying to close open apps after pressing home key twice hold on one of the app icons in the recent list untill you get the x on the icons press the x's and close the open apps. Btw if you do this on the apps on the home screens you can delete unwanted apps

0 Likes
Re: What does reset do?
soupcannon
Sr. Member

Excuse me it's a dash to close open apps and an x to delete, sorry

0 Likes
Re: What does reset do?
kenw100
Member

I shouldn't have used the open apps as an example as that just misled you. The open apps are not my problem. I'm trying to be prepared to deal with problems in the future that I'm sure will arise.



Going back to my May 19 question, if I had done the reset as you explained properly, wouldn't those open apps have been closed?

0 Likes
Re: What does reset do?
soupcannon
Sr. Member

No it's a list of recently opened apps for multitasking if you had an app locked up and eating up resources then that app would be closed

0 Likes
Re: What does reset do?
soupcannon
Sr. Member

Let me answer the original question ...... No it doesn't

0 Likes