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What happened to the camera for messenger
lwilson0104
Member

Now when I try to take a photo from the message screen it boots me out of the message app completely

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Re: What happened to the camera for messenger
vzw_customer_support
Customer Support

Hello lwilson0104
Thanks for reaching out. Let's get to the bottom of this. Did this start after an app was downloaded? Software update? What available memory do you have?

I look forward to getting this addressed.

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: What happened to the camera for messenger
lwilson0104
Member

After the software update and I hve 3.8 gig of memory availavle

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Re: What happened to the camera for messenger
vzw_customer_support
Customer Support

lwilson0104,

Got it. Can you take a picture? Can you also take a picture, then go to the Message app and Choose Existing and successfully send that way?

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: What happened to the camera for messenger
lwilson0104
Member

Yes I can take the photo under the camera app and then go to messenger. 

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Re: What happened to the camera for messenger
vzw_customer_support
Customer Support

Thank you. Which device do you have? Have you attempted to do a reset on your device?

VanetrisC

Follow us on Twitter @VZWSupport

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