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Where do I find my PUK code?
annisa973
Member

I accidentally locked my SIM and now I can't unlock it! I am not the account manager and she (my grand-mother) is not answering the phone.  All I want to do is find out my PUK.

please help!

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Correct Answers
Re: PUK??
tikibar1
Sr. Leader
Sr. Leader

Have the Account Owner log into their MyVerizon account and retrieve your PUK code or have them call Customer Service to get it:

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

View solution in original post

Re: PUK??
tikibar1
Sr. Leader
Sr. Leader

Have the Account Owner log into their MyVerizon account and retrieve your PUK code or have them call Customer Service to get it:

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

View solution in original post

Re: PUK??
annisa973
Member

Thank you Smiley Happy

Sent from my IPhone

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Re: PUK??
vzw_customer_support
Customer Support

annisa973,

I am sorry to hear that you have locked your sim up. We defintely don't want you to have to suffer waiting for the account owner to get the correct code. You should have no problem retreiving the code on your Myverizon account http://vz.to/19UHVt4. Let us know if you have any trouble.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

Re: PUK??
shell9700
Member

This also happened to me and I removed my SIM card and then restored my phone from back up

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