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Why I can't block calls that come up as unknown?
3girls1152
Member

I have been receiving multiple calls a day for almost a month from unknown number on my cellphone. Why can't verizon let customers block calls to our cellphones from unknown callers?

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Re: Why I can't block calls that come up as unknown?
nlitend
Novice

Usage controls is the only way, its a paid feature but it works.

View solution in original post

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Re: Why I can't block calls that come up as unknown?
mdram4x4
Leader

look for an app

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Re: Why I can't block calls that come up as unknown?
rickashe
Member

you can under usage controls

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Re: Why I can't block calls that come up as unknown?
nlitend
Novice

Usage controls is the only way, its a paid feature but it works.

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Re: Why I can't block calls that come up as unknown?
AFig85
Member

I tried usage controls and here we are 24 hours later, and I am still getting unknown and blocked calls! So Frustrating!!!

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Re: Why I can't block calls that come up as unknown?
vzw_customer_support
Customer Support

Thanks for trying Usage Controls AFig85! With this great feature active, you absolutely have the option to block those pesky restricted and unknown numbers. It's not turned on by default though. If you're still having trouble with those calls coming through, please follow the steps at http://bit.ly/uCspf8 to make sure "Block Restricted, Unavailable and Private Numbers" has been added.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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