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Why are my Texts showing up as (my cell phone #)@vzwpix.com?
Ranchgolfgirl
Member

Why are my texts showing up as (my cell phone #)@vzwpix.com??? My contacts cannot identify who these texts are from and in turn not answering my texts. Is this a setting problem or a Verizon problem?

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Re: Texts showing up as (my cell phone #)@vzwpix.com???
vzw_customer_support
Customer Support

Hi Ranchgolfgirl,

Please ensure that you have your number selected as caller ID. Go to Settings > Messages > Receive At > Caller ID.

Also reprogram phone by dialing *228 option 1, then power off/on. If necessary http://goo.gl/Wmjzw reset Network Settings.

I trust the above troubleshooting steps will resolve your concern. Keep us posted.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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