Why are texts and calls showing up under different names than those in the contacts list?
coffeeman1967
Newbie

I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!

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Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
mikeg803
Contributor - Level 1

The only thing that could really cause this to happen would be if she has the same phone number listed under two or more different names in her contact list.

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Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
mikeg803
Contributor - Level 1

The only thing that could really cause this to happen would be if she has the same phone number listed under two or more different names in her contact list.

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Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
coffeeman1967
Newbie

Okay thank you will let her know

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