Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why are texts and calls showing up under different names than those in the contacts list?
coffeeman1967
Member

I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
mikeg803
Novice

The only thing that could really cause this to happen would be if she has the same phone number listed under two or more different names in her contact list.

View solution in original post

0 Likes
Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
mikeg803
Novice

The only thing that could really cause this to happen would be if she has the same phone number listed under two or more different names in her contact list.

0 Likes
Re: I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
coffeeman1967
Member

Okay thank you will let her know

0 Likes