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Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
callenphd
Member

Why did my local Verizon store rep try to talk me out of an iPhone?  He told me they were made of glass and would break.  If I wanted one I should buy it somewhere else.  I had to insist on the purchase telling him I have a MacBookPro and iPad and I was upgrading both my service contract and two phones.

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
demous
Member

Most likely because they see so many fanboys that they are making sure people are not just getting the iPhone because it is an iPhone... tends to lead to a higher percentage of returns when people are properly qualified into the right device.

Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
HouseofPanda
Novice

If you already have Apple products and cited this in the store, it makes absolutely no sense for a Verizon rep to tell you to go somewhere else and buy it unless they were out.  I myself was steered away from the iPhone recently when I was choosing between the iPhone 4S, the Droid 4 and the Samsung Galaxy S3.  The iPhone wasn't the best option for what I was telling them I needed and they recognized that.  But they never once told me to "go somewhere else," and they only suggested; they never told me flat-out that they wouldn't sell me anything in particular.  If what you're saying is true, someone may be losing their job in the near future.  I wouldn't sweat it too much.

Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
budone
Sr. Leader
Sr. Leader

I think it may be an Apple request. AT&T has been told to push Androids for the short term

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
NuDroidUsrr
Sr. Member

budone wrote:

I think it may be an Apple request. AT&T has been told to push Androids for the short term

Why would Apple tell the carriers to NOT sell the iPhone? and to push Androids?

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
Boodles
Member

It seems an odd way of doing business, I think it would make more sense just to say they didn't have any in stock.  However I can think of four reasons.  1) budone suggested the request may have come from Apple, one reason for them to request would be they are running out of the current model of iphone.  Production problems, phone related or not.  2) Whoever has Verizon's insurance on the iPhones may have stated ENOUGH!  Perhaps they have replaced too many iPhones.  3) Verizon will soon be giving away the iPhones (with of course purchase of a (overpriced) phone/data plan contract), so they don't want customers complaining that they had to pay for theirs. Last but not least  4) The salesperson or store manager may have a beef with Apple (or their insurer).  However, These are simply my guesses, why not call the store you purchased from and ask to speak to the manager.  You may (or not) get a better answer.  Hope this helps.

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
silver6056
Sr. Member

callenphd wrote:

Why did my local Verizon store rep try to talk me out of an iPhone?  He told me they were made of glass and would break.  If I wanted one I should buy it somewhere else.  I had to insist on the purchase telling him I have a MacBookPro and iPad and I was upgrading both my service contract and two phones.

At a guess, he would get a larger commission on another phone.  Verizon "loses" much more money on the initial subsidy for an iPhone than for the equivalent Android models and I assume that is reflected in how the sales staff get commissioned.  He also probably figured that you wouldn't bother to go elsewhere (and if you had started to, he might have "relented" and sold you the iPhone).  As it is, sounds like you got what you wanted.

Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
budone
Sr. Leader
Sr. Leader

Droid Usrr wrote:

budone wrote:

I think it may be an Apple request. AT&T has been told to push Androids for the short term

Why would Apple tell the carriers to NOT sell the iPhone? and to push Androids?

I said I suspect..... Why would ATT tell sale reps to push people to Androids and away from the iPhone short term??

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
HouseofPanda
Novice

WILD guess, but maybe to lower production of the iPhone 4S - and spend less resources on the LAST iteration - when the iPhone 5 is right around the corner.  Time to push the next big thing?  Still doesn't make much sense but oh well....

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Re: Why did my local Verizon store rep try to talk me out of an iPhone? He told me they were made of glass and would break. If I wanted one I should buy it somewhere else. I had to insist on the purchase telling him I have a MacBookPro and iPad.
HouseofPanda
Novice

Ah, that's right... someone at Verizon told me at one point that they could offer me such-and-such Droid phone for $50 less but couldn't TOUCH the price of the iPhone's because Apple controls that very strictly.  Good point.

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