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Why don't I get alerts or rings?
smartphonesfordummies

When my phone is in "sleep" mode, I get no alerts or rings.  My calls go directly to voicemail.  What do I have set up wrong???

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1 Solution

Correct Answers
Re: No alerts or rings
Not applicable

No.

Settings-Do Not Disturb

We are talking about an iPhone?

Good Luck

View solution in original post

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Re: No alerts or rings
Not applicable

Go into the Privacy Settings and make sure it is not switched on. If it is on then turn it off.

See if that corrects your problem.

Good Luck

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Re: No alerts or rings
smartphonesfordummies

Are you talking about Location Services listed under Privacy?  If so that didn't work.Smiley Sad

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Re: No alerts or rings
Not applicable

No.

Settings-Do Not Disturb

We are talking about an iPhone?

Good Luck

View solution in original post

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Re: No alerts or rings
smartphonesfordummies

I don't even see Do Not Disturb under privacy. Just location services, contacts, calendars, reminders, photos, Bluetooth sharing, microphone, twitter, Facebook and advertising.

Sent from my iPhone

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Re: No alerts or rings
Not applicable

Did you look at the photos from my screen shots?

It is not under privacy it is all by its lonesome in Settings.

You do have iOS 7.1 ??

Good Luck

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Re: No alerts or rings
smartphonesfordummies

That worked!!! Thank you soooo much. It's been driving me crazy.

Sent from my iPhone

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Re: No alerts or rings
Not applicable

Wow I am glad it finally workedSmiley Happy

I was getting worried we had different iPhone ha ha

Glad to have helped.

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Re: No alerts or rings
vzw_customer_support
Customer Support

smartphonesfordummies,

I'm happy to hear you were able to fix it with the advice from Elector! Please let us know if you ever need our help or visit http://vz.to/1czameh for device support.

AdaS_VZW
Follow us on Twitter at @VZWSupport

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