Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why have I stopped receiving emails?
Amperr
Member

My phone stopped receiving emails three days ago.  I have not changed anything, but installed an upgrade two days ago.  Any idea what I can do?

Labels (1)
Tags (1)
0 Likes
Re: Why have I stopped receiving emails?
gina7239
Sr. Member

Check to see if your accounts are still set up under settings then mail contacts calenders

0 Likes
Re: Why have I stopped receiving emails?
gina7239
Sr. Member

Do you go into mail then pick your email then pull down then release to have it check for new mail.

0 Likes
Re: Why have I stopped receiving emails?
vzw_customer_support
Customer Support

Hi there Amperr!

I'm really glad that you updated to the newest software version, it's so important to stay current!  I will be delighted to provide some suggestions.

You can start by powering your phone off and on again, then dial *228-call and choose option 1. If you're still having issues please follow these steps:

- Remove your email accounts: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47703

- Readd your email accounts:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47617

Please let us know the results!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

0 Likes