Why isn't my device working after I changed my number?
kelleigh
Newbie

Hi. I just removed my line on my on plan and changed my number. Now my phone will not work such as making calls.

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Re: phone not working after line move and number change
ttipgem
Master - Level 1

Did you reactivate the phone?

Try restarting the phone by holding down the top/power button and the Home button at the same time until the phone restarts.

Try dialing *228 from the phone and follow the instructions to activate the phone.

Try logging on to your MyVerizon account from a computer and select "Activate Device".

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Re: phone not working after line move and number change
ttipgem
Master - Level 1

Did you reactivate the phone?

Try restarting the phone by holding down the top/power button and the Home button at the same time until the phone restarts.

Try dialing *228 from the phone and follow the instructions to activate the phone.

Try logging on to your MyVerizon account from a computer and select "Activate Device".

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