Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Wifi problems
mallan03
Member

My wife's iPhone 4s often switches away from our home wifi to 3g, even if she's just a few rooms away from the router. And once it's on 3g the web browsing is slow. Why doesn't her device stay connected to wifi? (And yes, I upgraded to Fios Quatum already, so the router would accommodate all the devices in our home.)

Labels (1)
0 Likes
Re: Wifi problems
Not applicable

I would go into settings and turn off Cellular Data and see if you can stay connected to your home wifi.

you might like to post or review this situation at the Apple Support Forum  http://www.apple.com

I would also check and see if your wifes iphone has updated to the latest OS which may have screwed up the phone.

As another remedy bring it to an Apple Store and let them look at it. Do not go to Verizon for it will not get fixed, they will want to get you a crappy junk refurbish phone. Don't trust that like new statement, and 100 point check etc. you may have worse problems with the replacement .

Good Luck

0 Likes