You need to contact VZW directly to ask about specific numbers on your bill. As far as what your future bills are supposed to be....you can find that out also by contacting VZW. If someone that lives in your area can respond then they may be able to give you a more accurate guesstimate (your local and state taxes would factor in...county and city taxes may also count...among any other monthly taxes that would apply to your area). You should already know what phone plan you picked but you can either look at your receipt (it will show the plan) or you can register with My Verizon and then access your information (billing, usage, etc). You can also keep track of those things by going to settings/phone/Verizon Services and choosing one of those options (or by dialing #225 for balance, #646 for minutes, #3282 for data). You should have received a Getting Started guide that tells you these things.