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calls keep dropping.
nwstyle
Member
‎07-18-2014 09:55 AM

In the past few months my phone drops calls. It is my business number, i have to call customers back 3 or 4 times, very unprofessional. This just started happening in the past few months. I am paying Verizon for a service not being provided. I feel like I should be getting a partial refund or something. We will be switching providers.

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Correct Answer!
Re: calls keep dropping.
vzw_customer_support
Customer Support
‎07-20-2014 10:03 AM

Hi nwstyle!

We definitely don't want to lose you as a customer and I'm here to help! Current zip code? Are you dropping calls in or outdoors? Did you recently move to the are? Which device do you have?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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