Let's get your phone back on the yellow brick road. What is your zip code? When did these troubles begin? Are you able to send emails? What is the make and model of your phone?
EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
What email service are you using? I know occasionally my 6+ will forget my email settings but it's usually only on my Yahoo mail account. Sometimes it'll request my password and still tell me it's wrong when I know it's right. Most of the time a simple delete of the account and re-adding it fixes my issue.