Hello dolphin1219,
I'd like to help you gain access to your email! You can access our Troubleshooting Guides here http://vz.to/12TLCsR for help resolving this issue. I'd be happy to help further as well. What make & model phone do you have? What email provider are you using? What happens when you try to access your email?
Thank you,
MichelleH_VZW
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