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cannot receive any calls, can only send/receive texts if iphone users/verizon users-any suggestions?
slave26
Member

recently ported to Verizon, I cannot send/receive texts to non iphone/verizon users and cannot receive phone calls at all.  I turned off imessaging and checked my old service was deactivated-any suggestions? 

http://www.pinterest.com/pin/create/extension/

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Re: cannot receive any calls, can only send/receive texts if iphone users/verizon users-any suggestions?
nrjohnson92
Member

Enter your phone number in the tool at this link: Transfer Your Phone Number - Switch to Verizon Wireless
Aside from that, porting can take up to 72 hours.

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Re: cannot receive any calls, can only send/receive texts if iphone users/verizon users-any suggestions?
slave26
Member


when I checked eligibility it said the number was already a verizon customer

http://www.pinterest.com/pin/create/extension/

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Re: cannot receive any calls, can only send/receive texts if iphone users/verizon users-any suggestions?
vzw_customer_support
Customer Support

slave26,

Thank you for joining Verizon Wireless! I want to ensure that your port was successful and we get your phone working. I have sent you a direct message here. Please review your inbox and reply to my message from "AndreaS_VZW."

AndreaS_VZW
Follow us on Twitter @VZWSupport

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