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deactivate phone
heemup
Member

How do I permanently deactivate my phones on line?

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Re: deactivate phone
rcschnoor
Sr. Leader
Sr. Leader

If you mean to cancel your account, you can't do that online, you must either go into a store or I believe you can call CS.

If you mean to deactivate the phone when activating another on your line, only one phone is active at a time. Once you activate a new phone, the old one is automatically de-activated.

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Re: deactivate phone
vzw_customer_support
Customer Support

Heemup, this makes me sad that you want to leave and I want to help. Let me know what's going on to make you want to leave our service. Please respond to my follow request and send me a direct message.

MarquiaF_VZW
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