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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
dropped calls
donnaiguana
Member

since i bought the iphone4s i keep getting my calls dropped while i'm in my home. i have called verizon and they told me to take off the cover, which i did. i'm still getting dropped calls. it will ring and when i answer the phone, i only get a chance to say hello and the call is disconnected. can anyone help me?

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Re: dropped calls
DRFAMILY
Member

I continue to have the same problem, I was told by Verizon "sorry too many people in the area are using verizon"

In all honest I switched to verizon in July and thinking about already dropping their service.

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Re: dropped calls
commonsense101
Sr. Member

Where are you located?

Also coverage isn't guaranteed in a home, since you're within your 14 days you might want to cancel if using your phone in your house is a big deal

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Re: dropped calls
ccolay
Member

I just moved to a duplex and I have to stand in one place or else my call will drop. Does Verizon offer any kind of booster? I was told that T-Mobile offered something like this, but cannot seem to find anything on Verizon's site.

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Re: dropped calls
Ann154
Expert
Expert

ccolay wrote:

I just moved to a duplex and I have to stand in one place or else my call will drop. Does Verizon offer any kind of booster? I was told that T-Mobile offered something like this, but cannot seem to find anything on Verizon's site.

http://www.verizonwireless.com/b2c/device/network-extender

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: dropped calls
vzw_customer_support
Customer Support

ccolay, we're here to pick those dropped calls up. Wireless service sounds like it's tricky at your new residence. When you're not getting good reception at your home, its due to these limitations  that are sometimes referred to as “dead zones,” “coverage holes,” “dead spots” or “obstructed areas.” In situations like this, we reccommend a network extender, http://vz.to/GO3te0

Lasina_VZW
VZW Support
Follow us on Twitter @VZWSupport

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