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email push notifications
stork
Member

It's been about two weeeks that my email notifications have NOT pushed to my locked screen.  Since this time I have had to open my email icon and then I am connected, then my emails are downloaded ONLY at this time.  I have not changed any of my settings.  I almost think this is timed with the new OS download.  Can anyone help me?  Thanks!

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Re: email push notifications
Not applicable

Sometimes settings get changed during an OS update.  Go into your phone's email settings and make sure they are as you want them.

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Re: email push notifications
stork
Member

That doesn't work but thank you anyway!

Sent from my iPhone

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Re: email push notifications
vzw_customer_support
Customer Support

Thank you jimfitzgerald for assisting stork. Stork, have you tried to delete the e-mail from your device? Here is how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39569 .

Once you delete the e-mail account, add it back. Make sure you enable push notifications when setting up the e-mail account. You can do this by going to Settings > Mail, Contacts, Calendars > Select the e-mail account > Mail should be turned on.

Let us know if that works.

Thank you,

Lena A.
Follow us on Twitter @VZWSupport

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