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I am upgrading my son's phone from a basic prepaid to a smartphone prepaid. Do I have to choose the plan and all that when I order the phone online- I am giving this to him for Christmas and he will be using his existing phone until then. Can it all be activated and switched over after I receive it?
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Thank you for reaching out to us, jrk1. That sounds really exciting, and are sure he will love his new phone! We mostly handle post pay accounts, so we please ask that you reach out to our prepay team at 888-294-6804 . They can let you know what the best options are in order to help you purchase the new phone, and make it a seamless transition going from that phone to another.
NicandroN_VZW
Follow us on twitter @VZWSupport
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Thank you for reaching out to us, jrk1. That sounds really exciting, and are sure he will love his new phone! We mostly handle post pay accounts, so we please ask that you reach out to our prepay team at 888-294-6804 . They can let you know what the best options are in order to help you purchase the new phone, and make it a seamless transition going from that phone to another.
NicandroN_VZW
Follow us on twitter @VZWSupport