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help VerizonCare
17173
Member

My iPhone 4S was bought with full price in the USA from amazon, and I was told that it is a global phone,

But when I am back in China  using local carrier, something seems to be wrong with sending text message.

I can't believe that !

I think someone of you must help me to solve this problem !

Details:

SN: <Deleted>

IMEI: <Deleted>

The ESN/MEID/IMEI you provided is clean for activation

Thank you very much !

God be with you !

<Personal information removed for privacy per the .>

Message was edited by: Verizon Moderator

Labels (1)
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Re: help VerizonCare
budone
Sr. Leader
Sr. Leader

Do you have an account with VZW for this phone?? If not, you have a pretty paper weight.

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Re: help VerizonCare
rcschnoor
Sr. Leader
Sr. Leader

Verizon will only unlock your iPhone 4S for international use on a local carrier if it is currently active on a Verizon account which has been active for at least 60 days.

If you do not satisfy these requirements, Verizon will not unlock your phone for local use in China.

See THIS post.

Your best course of action would be to sell the phone to someone who can actually use it. Another option would be if you know someone in the US who is a current Verizon customer and is willing to activate the phone on their line in order to get the phone unlocked. This person could then reactivate their own phone on their line and return your phone to you. You would then be able to use it in China with a local SIM card.

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