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help! my screen just went blank. I can hear ringing, but cant answer even when I try swiping where I assume the icon is.
iaintnnopeterpan

my phone went blank after I hung up from my last call. 

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Re: help! my screen just went blank. I can hear ringing, but cant answer even when I try swiping where I assume the icon is.
vzw_customer_support
Customer Support

Hi iaintnnopeterpan - Let's get you back to business! Please try a soft reset by holding the Power and Home keys until the device restarts. Please keep me updated on the status.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: help! my screen just went blank. I can hear ringing, but cant answer even when I try swiping where I assume the icon is.
vzw_customer_support
Customer Support

Hi iaintnnopeterpan - Let's get you back to business! Please try a soft reset by holding the Power and Home keys until the device restarts. Please keep me updated on the status.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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