glennie
Newbie

I have a new iphone and I need to reset to factory settings

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Correct answers
Re: help
vzw_customer_support
Customer Service Rep

Oh no Glennie!

I hope all is well with your phone now.  I will be delighted to provide the steps to reset your phone just in case you need it in the future.

Please follow these steps:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=64522

Keep us updated!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: help
vzw_customer_support
Customer Service Rep

Oh no Glennie!

I hope all is well with your phone now.  I will be delighted to provide the steps to reset your phone just in case you need it in the future.

Please follow these steps:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=64522

Keep us updated!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: help
orvil
Newbie

Open settings. Go to General, then scroll down to Reset.   Hope this helps.

Smiley Sad I hate my i phone. Cant wait to get me another Droid.

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