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yoursis1
Member

i have gone online twice to block a number and im still receiving messages from that number, what should i do?

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Re: help
vzw_customer_support
Customer Support

Hello! So sorry to see that you're still getting unwanted messages. While we do offer blocks against unwanted incoming calls and messages from 10 digit domestic numbers, that feature can expire/reset after 90 days. If it has been more than 90 days, you may wish to return to re-add the number. If it hasn't been more than 90 days, there may be another issue. Please advise. Thanks!


Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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