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how come the iphone 4 doesnt connect to wifi??
cdubb88
Newbie
‎07-09-2013 02:34 PM

it seems that no matter where i am, whether its at home or out and about it will not connect to wifi!! this is sooo frustrating

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Re: how come the iphone 4 doesnt connect to wifi??
vzw_customer_support
Customer Service Rep
‎07-11-2013 02:44 PM

Hi cdubb88!

Let's get that iPhone 4 connecting to Wifi! Please go to settings>wifi networks. "my network" (hit the blue arrow) and follow the prompts. Please keep me posted on the results, thanks!

Christina_VZW
Please follow us on twitter @VZWSupport

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Re: how come the iphone 4 doesnt connect to wifi??
crelin
Specialist - Level 1
‎07-11-2013 02:46 PM

Is it giving you any error messages? What happens when you try to connect to Wi-Fi?

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how come the iphone 4 doesnt connect to wifi??
cdubb88
Newbie
‎07-17-2013 05:40 AM

it always says unable to connect

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how come the iphone 4 doesnt connect to wifi??
cdubb88
Newbie
‎07-17-2013 05:43 AM

when i open settings for wifi.. local networks show.. but of course unable to connect and it does not give me the option to select "my network"

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Re: how come the iphone 4 doesnt connect to wifi??
vzw_customer_support
Customer Service Rep
‎07-19-2013 09:19 AM

Thanks for these updates, cdubb88! I'm sad this hasn't been resolved yet. Can you tell me about the WiFi networks you're trying to connect to? Are these public networks, private networks, one in your home or such? The key to connecting to a WiFi network is having authorization to do so, and I don't see that we asked you that before. Can you let me know?


Dion_VZW
Please follow us on twitter @VZWSupport

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