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how do I get picture messaging to work?
GeneGJr66
Member

when I try to send a picture along with any text message I send out the text goes through just fine but when the picture goes out it says not delivered wheat could be the problem/issue?

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Re: how do I get picture messaging to work?
vzw_customer_support
Customer Support

GeneGJr66,

We want that picture to send! There are many possible causes to a picture messaging issue. The most common reason is simply a setting. Go to Settings > Messages and turn MMS Messaging on. Go to Settings > Cellular and turn Cellular Data on. Power off and back on and retest. Let us know if you are still having any trouble.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: how do I get picture messaging to work?
vzw_customer_support
Customer Support

GeneGJr66,

We want that picture to send! There are many possible causes to a picture messaging issue. The most common reason is simply a setting. Go to Settings > Messages and turn MMS Messaging on. Go to Settings > Cellular and turn Cellular Data on. Power off and back on and retest. Let us know if you are still having any trouble.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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